Troubleshooting

By admin, 11 July, 2024

Go to the Bluetooth settings on your phone and ensure it is discoverable. Then, access the Bluetooth menu on your Renault’s infotainment system, select “Pair device,” and follow the prompts to complete the pairing process.

By admin, 11 July, 2024

When checking your Renault in at a service centre, speak to your consultant about updating your current software. If you wish to do this at home, visit the Renault website, download the update to a USB drive, and then connect the USB drive to your car’s USB port. Follow the on-screen instructions to complete the update.

By admin, 11 July, 2024

This will depend on the customisation request and model. Please send an email with your car's VIN number to [email protected] with details on the type of customisation you have in mind, and we'll get back to you.

By admin, 11 July, 2024

Our 24 hour Roadside Assistance Plan covers all new Renault vehicles for a period of 5 years or 150 000km with an option for extension. Speak to your sales consultant to extend your plan.